The below link is a very positive story from Business Week, quoting Nokia’s policy of not only allowing staff to blog their ‘issues’ but also how the company thinks this is invaluable R&D.
http://www.businessweek.com/magazine/content/09_25/b4136050146630.htm?campaign_id=rss_topStories
All too often we hear stories of companies stopping staff using blogs to get their voices heard but while we would acknowledge there are some potential problems, surely these can be far outweighed by the positives?